Prorelax Vacuum Facial Cleanser

Test 05/2019

  • Prorelax Vacuum Facial Cleanser  - testing
  • Prorelax Vacuum Facial Cleanser  - front
  • Prorelax Vacuum Facial Cleanser  - back
  • Prorelax Vacuum Facial Cleanser  - right
  • Prorelax Vacuum Facial Cleanser  - boxed
  • Prorelax Vacuum Facial Cleanser  - detail
  • Prorelax Vacuum Facial Cleanser  - detail2
  • Prorelax Vacuum Facial Cleanser  - dsc-7694
  • Prorelax Vacuum Facial Cleanser  - product
  • Prorelax Vacuum Facial Cleanser  - progress
Test seal: Prorelax Vacuum Facial Cleanser , Rating 8.2

last modified: 11.10.2019, 9:12

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All rating criteria details:

Cleaning result 30%
Suction power 30%
Handling 20%
Accessory 20%
Tested by: Jil



The Prorelax - Vacuum Face Cleanser/ Pore Cleaner comes in a clean design and is waterproof. It has a special lighting for accurate use as well as an integrated voice function. Unfortunately, the device is delivered with a high amount of plastic waste and only offers a few attachments. Apart from that, the product offers a low suction power. In relation to the actual battery life the device has to charge for a very long time.


  • Water resistant
  • Lighting for more precise application
  • Integrated spray function
  • Mobile charging station


  • High plastic amount
  • Very long charging time
  • Low suction power
  • Few attachments

360° View

Very clean design, but unfortunately no convincing cleaning result due to low suction power.

About the Device

The packaging of the Prorelax - Vacuum Face Cleanser/Pore Cleaner shows a modern design and nice illustrations.

The blackhead-sucker makes a high-quality impression and is kept in a simple white. The head of the device has a metal border and a transparent lid.

The device is ergonomically shaped and fit well into your hand.

Under the attachment a small LED lamp is located, which allows a precise application. A little lower is the opening of the water tank. It is connected to the integrated spray function for smoothing the application area.

An LED-display is not offered, only three small lights. These light up at the respective associated intensity level. An ON / OFF switch is below the display.

Other accessories are:

  • Mobile charging station with USB cable
  • Network adapter
  • Pipette
  • 3 treatment attachments

The pipette can help to fill the water tank.

The 3 treatment attachments are the following:

  • Big attachment: Blackhead removal and skin improvement
  • Scratching attachment: Careful removal of blackheads and acne
  • Small attachment: Fine and sensitive skin, shall ensure firm and elastic skin

The operating instructions are clearly arranged and legibly written. They come within 6 different languages.

The device has a 2-year warranty from the date of purchase.

Contained in the scope of delivery:

  • Facial cleanser
  • 3 treatment attachments
  • Mobile charging station with USB-cable
  • Network adapter
  • Operation manual
  • Pipette

The Application

Before using the Prorelax - Vakuum-Vacuum Face Cleanser/ Pore Cleaner, read the instructions carefully. They cover helpful tips which you might consider before the application.

Before your treatment starts, the first step is to open your pores.

For this we have taken a facial steam bath, which lasts about 5-10 minutes. The longer the steam bath, the more the pores can open.

First, you can choose an attachment:

  • Large attachment to remove blackheads
  • Scratching attachment to remove blackheads and acne
  • Small attachment for small wrinkles

In our test, we have used the large attachment.

Pressing the ON / OFF switch will cause the unit to beep and humming. At the same time, the LED lights turn on. They illuminate the LED ring around the power button as well as light behind the suction cup.

Unfortunately, the device does not have a working display. Instead, there are three small lights above the power button that indicate the energy level.

Prorelax - Vacuum Face Cleanser / Pore Cleaner
Prorelax facial cleanser cleanses the pores on the nose

We started with level 1.

Before we started the test, we filled the water tank with the enclosed pipette. After 3 charges the tank was full.

After switching on the blackhead remover, it immediately sprayed out water through the spray feature. We had to realize that the water tank was only enough for a quick on and off switch.

Unfortunately, the volume turned out to be loud right at the beginning, which is annoying for a longer usage.

Then you put the device on your skin and let it adhere automatically. Afterwards you move it along your problem zones.

At this level, the device adheres very well, but the suction power is quite low.

Thus, your skin is not properly cleaned. There are no visible sebum residues in the suction holder. A positive consequence of the malfunctioning suction is, that the device does not cause any bruising.

Finally, we tested the third and last stage of the device.

The higher the level, the louder the cleanser gets.

At first, the suction seems stronger at this level. However, this is only because of the volume. The suction power is only marginally enhanced.

Nevertheless, the cleaning result has not shown any improvements either.

Blood circulation of the skin is stimulated but does not show the promised tightening.
A regular application twice a week is recommended. It should not be used on a daily-basis.

We have evaluated about 70 online reviews. In summary, it can be said that around 75 percent of the buyers are satisfied (4 stars) or even very satisfied (5 stars). 20 percent of the users are partially (2 stars) or totally dissatisfied. The average grade at the time of the evaluation was 4.0 out of 5 stars.

Summary: 75% positive and 20% negative reviews

Positive comments were:

  • Skin becomes smoother
  • Light and very pleasant application
  • High-quality

Negative comments were:

  • Suction power too low
  • Not in its original packing and already used
  • Cheap and partly sharp-edged attachments
Manufacturer Prorelax
EAN 0653341352446
Scope of delivery 1 facial cleaner, 3 treatment heads, 1 mobile charging station with USB-cable, 1 mains adapter, 1 operating manual, pipette
Quality impression Very good
Packaging Appealing, illustrated
Additional warranty 2 years
Quality of instructions Clear, structured, legible
Manual language DE, GB, ES, FR, IT, NL
Width 6 cm
Height 20 cm
Depth 5 cm
Weight 180 g
Charging time 6 hours
Battery life 2 hours
LED-Display None
Intensity levels 3 suction modes
Stimulates blood circulation
Tightens the skin Slightly
Attachments 3 suction heads
Cleaning result
Suction power

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Overview: Blackhead Remover

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How can I clean the device properly?
You can simply remove the cap and rinse it with hot water and soap. For more hygiene use a sanitiser in the end. Be careful to use one which doesn't damage plastic.


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